Digital Product Design: How Your Approach Can Make Or Break Your Business

By Valdis Barrett, 23 February, 2015

In this modern-day, tech-driven age, a customer’s primary point of interaction with a business is with its digital product. (h2)

Whether that product is an app, a website, or a software program, the average consumer is likely to base their engagement (or disengagement) with an organization entirely on that product’s design—and that’s not just limited to its visual components. It includes customer experience design, workflow design, and industrial design—among others.

In whatever format, the architecting of the experience makes or breaks an organization’s interaction with its customers.

Your Willingness to Adapt or Change is Vital (Yes, You) (h3)

The return on investment can be astronomical for organizations ready to go the extra mile to produce a product with a design centered around solid business fundamentals and genuine user needs.

  • How many consumers will voluntarily visit a site or download an app that has fallen flat on user experience?
  • How many have the patience for disorganized platforms?

The answer is few. But let’s not forget the importance of incorporating an empathic approach to the user’s life within and outside the context of your product’s offerings.

There are too many digital products available to consumers across every market for them to choose one that is perfunctory or could be more productive. With this inundation of choice, consumers are likely to flock to products that are not only easy to use but high-quality and solutions-oriented.

For this reason, creating a comprehensive digital product is the easiest way for a company to set itself apart in a competitive industry and increase its market and mind share.

An organization’s digital product needs to go beyond pixels and screens; it needs to be a manifestation of the company itself. Businesses can show consumers their underlying values and fundamentals between the lines of code and its visual representation. In doing so, they drive digital engagement, increasing mind share and product attention while producing more opportunities to build lifelong customer relationships.

This idea goes beyond differentiating a company from market competitors; it allows organizations like yours to show their audience precisely who they are, why they are here, and what they can provide.

Your Willingness to Adapt or Change is Vital (Yes, You) (h3)

The return on investment can be astronomical for organizations ready to go the extra mile to produce a product with a design centered around solid business fundamentals and genuine user needs.

  • How many consumers will voluntarily visit a site or download an app that has fallen flat on user experience?
  • How many have the patience for disorganized platforms?

The answer is few. But let’s not forget the importance of incorporating an empathic approach to the user’s life within and outside the context of your product’s offerings.

There are too many digital products available to consumers across every market for them to choose one that is perfunctory or could be more productive. With this inundation of choice, consumers are likely to flock to products that are not only easy to use but high-quality and solutions-oriented.

Unknown block type "largeBlockquote", please specify a serializer for it in the `serializers.types` prop

For this reason, creating a comprehensive digital product is the easiest way for a company to set itself apart in a competitive industry and increase its market and mind share.

An organization’s digital product needs to go beyond pixels and screens; it needs to be a manifestation of the company itself. Businesses can show consumers their underlying values and fundamentals between the lines of code and its visual representation. In doing so, they drive digital engagement, increasing mind share and product attention while producing more opportunities to build lifelong customer relationships.

This idea goes beyond differentiating a company from market competitors; it allows organizations like yours to show their audience precisely who they are, why they are here, and what they can provide.

Unknown block type "emailSignupForm", please specify a serializer for it in the `serializers.types` prop

For this reason, creating a comprehensive digital product is the easiest way for a company to set itself apart in a competitive industry and increase its market and mind share.

An organization’s digital product needs to go beyond pixels and screens; it needs to be a manifestation of the company itself. Businesses can show consumers their underlying values and fundamentals between the lines of code and its visual representation. In doing so, they drive digital engagement, increasing mind share and product attention while producing more opportunities to build lifelong customer relationships.

This idea goes beyond differentiating a company from market competitors; it allows organizations like yours to show their audience precisely who they are, why they are here, and what they can provide.

The Integration of Pragmaticism (h3)

In my extensive experience as a lead designer at Planetary and my interests beyond day-to-day work, that implication is always best approached logically. While it may seem wise to utilize proven solutions, many of these approaches have begun to gather dust in the endlessly growing field of product development.